AstraZeneca
Background
1.AstraZeneca is an innovation-driven global biopharmaceutical company.
2.Headquartered in London, the company has expanded to more than 100 countries worldwide and built production bases in 17 countries, with about 61,500 employees in total.
3.It entered Chinese market in 1993, and has more than 11,000 employees in China now.
4.In 2015, it achieved a sales volume of USD 2.6 billion in China and invested more than USD 0.65 billion in China.
Business challenges
1.Due to its large scale, and a large number of employees in different countries and regions, the company has complex salary and attendance management rules, causing burdens to employees.
2.The payroll service provided by the former service provider was poor in flexibility, accuracy, and demand change support, which cannot support HR management to promote business growth.
3.Employees are not satisfactory with the HR service, and have poor experience.
4.HR personnel were stuck in the routine work due to the imperfect candidate system and difficulty in handling employee resignation and handover
5.High audit requirement
6.Difficulty in management and control
Solution
1.CDP provided salary outsourcing service and built a sharing center for 4 subsidiaries under AstraZeneca, and customized salary and time management and personnel support services for the company.
2.We provided self-service process for employees, covering more than 300 cities including Shanghai, Wuxi and Beijing, and benefiting 11,000 employees, which greatly enhanced HR service quality and satisfaction at AstraZeneca.
3.We helped AstraZeneca constantly optimize its salary and attendance management rules and procedures.
4.The system and service we provided conform to AstraZeneca’s demands for high availability and high compliance.
5.We seamlessly integrated Workday system with SAP system.
Business value
1.Compliance and data security audit support up to international standards
2.Efficient and standardized service processes, and flexible service mode
3.Benchmarking customers cases in SaaS industries based on CDP Asia Pacific branches
4.As Global Payroll partner of Workday, we provides standardized interface plans
5.We provide innovation platform more aligned with experience requirements of the new-generation users in terms of self-service mobiles terminals for HR and employees, and mobiles attendance among other fields.
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After-sales
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